Payment Terms

These Payment Terms (“Terms”) outline the terms and conditions governing payment for products or services provided by Urban Cleaners LLC (“Urban Cleaners” “Company,” “we,” “our,” or “us”) to our clients, customers, or any other party engaging our products or services. By engaging our products or services, you agree to adhere to these Payment Terms.

1. Payment Due Date

Payment for products or services shall be made in accordance with the terms specified in the applicable invoice or contract. The due date for payment is Due Upon Receipt. Payments received after this date may be subject to late fees as outlined in Section 3.

2. Payment Methods

We accept the following payment methods:

a. Credit Card: Payments can be made online through our secure payment portal using major credit cards.

b. Automatic Payment: Recurring payments can be routed electronically from bank account.

c. Bank Transfer: Electronic funds transfers can be initiated to the bank account details provided on the invoice.

3. Late Payment

Payments not received by the due date may be subject to late fees, in addition to a calculated percentage of the outstanding balance. The late fee of $20 for the first 30 days of nonpayment, then a percentage of 1% per month or the maximum allowable rate permitted by law, whichever is lower.

4. Disputed Charges

If you have questions or concerns about a specific charge on an invoice, please contact our Accounts Receivable department promptly. Failure to notify us of a dispute within 30 days of receiving the invoice constitutes acceptance of the charges.

5. Taxes

You are responsible for any applicable taxes, duties, or fees imposed by governmental authorities related to the products or services provided. Such charges will be itemized on the invoice.

6. Refunds

Refunds, if applicable, will be issued in accordance with our Refund Policy, which is available upon request or on our website.

7. Payment Security

We take the security of your payment information seriously. All payment details provided to us are treated with the utmost confidentiality and processed securely in compliance with applicable laws and industry standards.

8. Invoice Discrepancies

If you believe there is an error or discrepancy on an invoice, please promptly notify our Accounts Receivable department in writing, providing specific details of the issue.

9. Termination of Services

Failure to make timely payments as per the agreed-upon terms may result in the suspension or termination of our products or services.

10. Modification of Payment Terms

We reserve the right to modify these Payment Terms at any time. Any changes will be communicated to you in writing or via our website and will take effect from the date specified in the notice.

By engaging our products or services, you acknowledge that you have read, understood, and agreed to these Payment Terms.